Search Salaries
Smarter prices start with HR-reported pay data
Employees: Get a Salary Increase
Salaries
View salary and benefits informationManages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. May require a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are more...
The Outbound Sales Manager develops standards and monitors metrics and targets for call volume, sales, and timeliness. Manages outbound call center operations and agents that sell products or services to new and existing customers. Being an Outbound Sales Manager sets and communicates operational policies and procedures. Implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. In addition, Outbound Sales Manager may require a bachelor's degree. Typically reports to a director. The Outbound Sales Manager manages subordinate staff i more...
The Outbound Sales Supervisor monitors metrics and targets for call volume, sales, and timeliness. Supervises outbound call center operations and agents that sell products or services to new and existing customers. Being an Outbound Sales Supervisor implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Outbound Sales Supervisor prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's de more...
The Outbound Call Center Manager implements and reviews contact center outbound policies and procedures. Manages and directs all aspects of outbound contact center operations. Being an Outbound Call Center Manager is responsible for staff recruiting, performance evaluation, training, and development. Oversee the outbound interactions and workflow to ensure that performance standards and sales target are met. In addition, Outbound Call Center Manager requires a bachelor's degree. Typically reports to top management. The Outbound Call Center Manager typically manages through subordinate managers more...
The Outbound Call Center Supervisor monitors metrics and targets for call volume, sales, and timeliness. Supervises outbound call center operations and agents that sell products or services to new and existing customers. Being an Outbound Call Center Supervisor implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Outbound Call Center Supervisor prepares staff work schedules to ensure coverage and coordinate training. May requi more...
The Outbound Sales Supervisor, Senior monitors metrics and targets for call volume, sales, and timeliness. Supervises outbound call center operations and agents that sell products or services to new and existing customers. Being an Outbound Sales Supervisor, Senior implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Outbound Sales Supervisor, Senior prepares staff work schedules to ensure coverage and coordinate training. May more...
Supervises outbound call center operations and agents that sell products or services to new and existing customers. Monitors metrics and targets for call volume, sales, and timeliness. Responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a small group of para-prof more...
Supervises outbound call center operations and agents that sell products or services to new and existing customers. Monitors metrics and targets for call volume, sales, and timeliness. Responds to escalated calls with remedies or solutions. Implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Prepares staff work schedules to ensure coverage and coordinate training. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. Supervises a group of primarily para- more...
The Outbound Call Center Supervisor, Sr. monitors metrics and targets for call volume, sales, and timeliness. Supervises outbound call center operations and agents that sell products or services to new and existing customers. Being an Outbound Call Center Supervisor, Sr. implements sales and product training to update staff on product and service offerings, upsell techniques, scripts, operational policies, and procedures. Responds to escalated calls with remedies or solutions. In addition, Outbound Call Center Supervisor, Sr. prepares staff work schedules to ensure coverage and coordinate trai more...
Manages shipping operations' daily activities, including order processing, inventory tracking, documentation, and transportation oversight. Utilizes enterprise resource planning (ERP) or other systems to record and track all shipping transactions, analyze performance metrics, and generate reports. Ensures shipping protocols and documentation meet required regulatory requirements for hazardous materials (DOT/HAZMAT) or special handling. Investigates and resolves shipping quality issues, damages, or lost freight claims. Develops and maintains relationships with carriers, freight forwarders, and more...
Hot Topics for HR Professionals
Participation Made Easy
Simplify survey management, participation, and analysis with a single, centralized library for all your compensation data sources. Streamline your survey selection, data loading, participation, and analysis. Automatically participate in surveys with one-click exports to third-party survey participation templates.
Work Together Seamlessly
An accurate job description starts with collaboration.
With JobArchitect you can share job descriptions with hiring managers and others in your organization and easily manage the review and approval process using the centralized command center.
Industry Surveys
Get comprehensive, reliable US compensation data for your specific industry, company size, and labor market.
Browse our complete catalog, showcasing more than 30 regional and global surveys with all the information and data points you need to get pay right.
Hot Topics for Job Salary Data
Adjust Employee SalaryIndividualize employee pay based on unique job requirements and personal qualifications. |
|
Price My Industry JobsGet the latest market pricing for benchmark jobs and jobs in your industry. |
|
Individualize employee pay based on unique job requirements and personal qualifications.
Get the latest market pricing for benchmark jobs and jobs in your industry.
Analyze the market and your qualifications to negotiate your salary with confidence.
Search thousands of open positions to find your next opportunity.